Credentialed. Accountable. Practical.
Certified HR
Certified Professional
PHR
Professional in HR (HRCI)
EEOC Law
Administrative Law Judge
JD (Law)
Employment Counsel
Licensed Clinicians
LCSW, LPC on team
NAPEO
Member (Employer Orgs)
Built for:
CARF-accredited programs Medicaid-funded agencies 10-200 employees Multi-site operations
Pain Points This Program Solves
Your audit is in 90 days and your handbook is three years old
I-9 files have gaps and you cannot produce a defensible discipline file in under an hour
CARF surveys are unannounced : can your team produce every required document on the spot?
Your administrative staff spends weeks searching for documentation instead of managing operations
Questions You Should Be Asking
? Could your organization survive an unannounced compliance audit today?
? How long would it take to pull a complete, defensible employee file?
? Do you know every state-specific policy requirement for your locations?

The Real Cost of Not Being Ready

You have an audit in 90 days. Your handbook is three years old. Your I-9 files have gaps. Leadership does not know what happens if a clinician gets sued. You cannot produce a defensible discipline file in under an hour.

CARF surveys are unannounced. Joint Commission walks in expecting a specific folder structure. Medicaid compliance audits request records that do not exist. Your administrative staff spends weeks searching for documentation instead of managing operations.

Every compliance gap is a liability. Every missing document is a defense weakness. Every outdated policy puts your organization and clinical staff at risk.

What You Get: 24 Compliance Documents

1

Employee Handbook

HHS-specific policies, state-compliant language, discipline framework

2

I-9 Compliance Audit

Complete file review, gap identification, remediation plan

3

Employee File Audit

Documentation standards, file organization system, checklist

4

Policy Library

12-15 core policies ready to implement and customize

5

Safety & Emergency Plan

Action protocols, staff assignments, communication procedures

6

Leave Management Framework

FMLA integration, state leave laws, tracking system

7

Labor Law Posting Audit

Federal and state posters, location checklist, compliance calendar

8

Anti-Harassment Training Plan

Statutory training schedule, documentation, staff attestation

9

Discipline & Termination Templates

Progressive discipline framework, documentation forms, legal language

10

HIPAA Workforce Training

Annual training schedule, authorization forms, breach protocols

11

Credentialing Tracker

License verification, ongoing monitoring, expiration alerts

12

Medicaid Compliance Checklist

Provider enrollment requirements, documentation standards

How We Build Your Compliance Confidence

From handbook review to audit-ready systems. Here is exactly what happens and when.

Timeline: 8 weeks
Deliverables: 24 documents
Meetings: 4 check-ins
Discovery & Diagnostic
Week 1
What We Analyze:
  • Current handbook review
  • I-9 audit & filing verification
  • Policy gap identification
  • Compliance risk assessment
Document Build
Weeks 2-4
Documents We Create:
  • Updated policy library (24 docs)
  • Workplace safety plan
  • Leave & accommodation framework
  • HIPAA compliance training
Review & Refinement
Week 5
Quality Assurance:
  • Leadership walkthrough
  • Documentation verification
  • Compliance checklist review
  • Customization adjustments
Implementation Support
Weeks 6-8
Rollout & Training:
  • Staff compliance training
  • Digital filing system setup
  • Compliance calendar creation
  • Manager Q&A sessions
Handoff & Sustainability
Week 8+
Long-term Success:
  • Audit-ready binder delivery
  • Maintenance schedule & calendar
  • Ongoing access & support
  • Annual refresh plan
Diagnostic
Build
Review
Implementation
Handoff

What Changes After Compliance Confidence

Week 1

Every File Meets Standards

Documentation audit complete. All employee files organized per federal requirements. I-9 records verified and audit-ready.

Week 2-3

CARF and Joint Commission Ready

Your organization has compliant infrastructure. Surveys no longer reveal documentation gaps. Your clinical program folders are defensible.

Week 4

Leadership Knows the Protocol

When a complaint arrives, when an audit starts, when a legal claim surfaces, your leadership team knows exactly what to do and where documentation lives.

Ongoing

Zero Defensibility Gaps

Your administrative team maintains compliance infrastructure. Annual refreshes keep pace with regulatory changes. Every decision is documented.

Is This the Right Program for You?

This Is For You If:

  • Your handbook is outdated or does not exist
  • You have never conducted an I-9 audit
  • CARF, Joint Commission, or Medicaid surveys are coming
  • You need to create defensible documentation systems
  • Your team scrambles to find employee files during inquiries
  • Medicaid provider enrollment is incomplete or unclear

This Is Not For You If:

  • You have current, audited compliance documentation
  • You have fewer than 5 employees
  • You are looking for ongoing legal counsel or advisory services
  • Your primary need is employee relations consulting
  • You need payroll or tax guidance

How Compliance Confidence Works

01

Diagnostic

We assess your current documentation, handbook, policies, and I-9 files. We identify every gap.

02

Build

We create or customize all 24 documents. Each one reflects HHS sector language and your state laws.

03

Train

Your leadership and HR team learn how to use every document. We walk you through implementation.

04

Deliver & Support

All documents are yours in editable format. You have 30 days of post-delivery support.

"We went into our CARF survey with confidence. Zero deficiencies. That changed everything about how we show up to our team and to our funding partners."

Dr. Renee Ashford, PsyD, Regional Clinical Director
YOUR EXPOSURE

What are your compliance risks worth?

Select your organization type. See where you are most exposed.

50 employees
Worker Classification
$18,000 - $45,000
Misclassified 1099 contractors create retroactive tax exposure going back 3-6 years.
I-9 Compliance
$2,000 - $20,000
Missing or incomplete I-9 forms carry fines up to $4,899 per form.
HIPAA / BAAs
$5,000 - $50,000
Missing Business Associate Agreements with vendors is an active HIPAA violation.
OIG Exclusion Checks
$100,000+
An excluded individual billing Medicaid creates repayment obligation for ALL associated claims.
42 CFR Part 2 (SUD)
$10,000 - $30,000
Stricter than HIPAA. Unauthorized disclosure of SUD records carries significant penalties.
Your Estimated Total Exposure
$78,000 - $155,000
Based on your selections and sector averages
Download Compliance Checklist →

Ready to Close the Gaps?

Investment begins at $4,899. Custom scoping based on organization size and complexity.

Compliance engagements booked 3 weeks out.
Compare All TWF Signature Programs™ →

Pair Compliance Confidence with Payroll Operations for end-to-end compliance—from policies to multi-state filings and withholdings.

▶ From Our Channel

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How compliance infrastructure protects your clinicians and your organization.

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