Foundation First™
You grew fast. Your infrastructure never kept pace.
Growth Without Systems Collapses Quickly
You grew from 5 to 35 people in two years. New hires onboard differently every time. One manager uses a checklist. Another emails a password. A third schedules lunch on day one.
You have no org chart. Promotion happens informally. Performance reviews happen annually, inconsistently. Someone leaves and nobody knows what they actually did. Offboarding is a phone call to IT and a goodbye email.
Your people feel lost on day one. Your managers do not know what good performance looks like. Your administrative load grows with every hire. Your culture suffers because nobody knows the expectations or the path forward.
What You Get: 12 Foundation Documents
Onboarding Plan
Day-by-day checklist, welcome packet, IT setup, credential verification
Org Chart Template
Visual hierarchy, reporting lines, role clarity, expansion framework
PTO and Leave Policy
Accrual, approval process, state-specific language, tracking method
Performance Review System
Annual review schedule, evaluation form, competency framework
90-Day Check-In
Structured conversation, readiness assessment, fit evaluation
Offboarding Checklist
Exit interview, equipment return, access revocation, knowledge transfer
Welcome Packet
Organization overview, team directory, parking and facilities, first-week agenda
Job Description Template
Standard format, competency structure, role expectations, career path
Employee Change of Status Form
Promotion, transfer, role change, salary adjustment documentation
Internal Communication Policy
Email etiquette, meeting norms, feedback channels, escalation process
Employee Acknowledgment Forms
Policy receipt, handbook signature, code of conduct, consent records
HR File Setup Guide
Physical and digital organization, document standards, record retention
Foundation First includes our Compliance Pack—the core HR documentation and audit-ready systems every organization needs.
How We Build Your Foundation First System
From process audit to operational excellence. Here is exactly what happens and when.
- Current HR process audit
- Organizational structure mapping
- Gap analysis on core functions
- Stakeholder interviews
- Onboarding system & checklists
- Performance review cycle
- Offboarding checklist
- HR policy documentation
- Stakeholder review sessions
- Process testing & QA
- Feedback incorporation
- Final customization
- Manager training sessions
- Template & system deployment
- System rollout & setup
- User support & coaching
- HR operations manual delivery
- Process refresh schedule
- Ongoing system access
- Quarterly check-in cadence
What Changes After Foundation First
Day 1 is Organized
Every new hire follows the same onboarding checklist. Managers know what to do. IT setup is predictable. New people feel welcome and clear.
Everyone Knows Their Role
Your org chart is current. Reporting lines are clear. Career paths exist. Promotion is no longer a surprise announcement.
Performance Happens on Schedule
Performance reviews happen annually. The 90-day check-in happens with every new hire. Managers have a framework. Conversations are structured.
Departures are Professional
When someone leaves, the offboarding process is documented. Exit interviews are conducted. Knowledge is captured. Access is revoked immediately.
Is This the Right Program for You?
This Is For You If:
- You have no formal onboarding process
- You are growing fast (10-40 employees)
- Managers onboard people differently
- You have no org chart or it is outdated
- Performance reviews are sporadic or not happening
- New hire turnover is higher than desired
This Is Not For You If:
- You have an established HRIS or talent system
- You have fewer than 5 employees
- You are a solo practice
- Your primary need is compliance documentation
- You need turnover or retention solutions
How Foundation First Works
Diagnostic
We interview leadership and review your current onboarding, org structure, and performance management.
Match
We customize all 12 documents to your organization size, sector, and culture.
Build
We create checklists, forms, templates, and the org chart framework.
Train & Launch
Your HR and management team learn the new systems. We pilot onboarding with your next hire.
Before starting Foundation First, try our Practice Checkup tool to see where your HR foundation stands today.
Foundation First organizations benefit from access to our Leadership Playbook training for emerging supervisors and managers.
"We went from onboarding chaos to structured process. New staff tell us they felt welcomed and clear from day one. That has made a real difference in retention."
Susan Martinez, Executive Director
Ready to Build Your Foundation?
Investment begins at $3,249. Custom scoping based on organization size and complexity.