Credentialed. Accountable. Practical.
Certified HR
Certified Professional
PHR
Professional in HR (HRCI)
EEOC Law
Administrative Law Judge
JD (Law)
Employment Counsel
Licensed Clinicians
LCSW, LPC on team
NAPEO
Member (Employer Orgs)
Built for:
Growing practices (5-50 employees) First-time HR builds Organizations without onboarding SOPs Clinician-led organizations scaling fast
Pain Points This Program Solves
New hires onboard differently every time : no consistency, no standards
No org chart, no promotion path, no performance framework
When someone leaves, nobody knows what they actually did
Your administrative load grows with every hire but your systems stay the same
Questions You Should Be Asking
? If your best employee quit tomorrow, could anyone step into their role?
? Does every new hire get the same onboarding experience?
? Can you explain your promotion criteria to any employee right now?

Growth Without Systems Collapses Quickly

You grew from 5 to 35 people in two years. New hires onboard differently every time. One manager uses a checklist. Another emails a password. A third schedules lunch on day one.

You have no org chart. Promotion happens informally. Performance reviews happen annually, inconsistently. Someone leaves and nobody knows what they actually did. Offboarding is a phone call to IT and a goodbye email.

Your people feel lost on day one. Your managers do not know what good performance looks like. Your administrative load grows with every hire. Your culture suffers because nobody knows the expectations or the path forward.

What You Get: 12 Foundation Documents

1

Onboarding Plan

Day-by-day checklist, welcome packet, IT setup, credential verification

2

Org Chart Template

Visual hierarchy, reporting lines, role clarity, expansion framework

3

PTO and Leave Policy

Accrual, approval process, state-specific language, tracking method

4

Performance Review System

Annual review schedule, evaluation form, competency framework

5

90-Day Check-In

Structured conversation, readiness assessment, fit evaluation

6

Offboarding Checklist

Exit interview, equipment return, access revocation, knowledge transfer

7

Welcome Packet

Organization overview, team directory, parking and facilities, first-week agenda

8

Job Description Template

Standard format, competency structure, role expectations, career path

9

Employee Change of Status Form

Promotion, transfer, role change, salary adjustment documentation

10

Internal Communication Policy

Email etiquette, meeting norms, feedback channels, escalation process

11

Employee Acknowledgment Forms

Policy receipt, handbook signature, code of conduct, consent records

12

HR File Setup Guide

Physical and digital organization, document standards, record retention

Foundation First includes our Compliance Pack—the core HR documentation and audit-ready systems every organization needs.

How We Build Your Foundation First System

From process audit to operational excellence. Here is exactly what happens and when.

Discovery & Diagnostic
Week 1
What We Audit:
  • Current HR process audit
  • Organizational structure mapping
  • Gap analysis on core functions
  • Stakeholder interviews
Document Build
Weeks 2-4
Systems We Create:
  • Onboarding system & checklists
  • Performance review cycle
  • Offboarding checklist
  • HR policy documentation
Review & Refinement
Week 5
Testing & Calibration:
  • Stakeholder review sessions
  • Process testing & QA
  • Feedback incorporation
  • Final customization
Implementation Support
Weeks 6-8
Deployment & Training:
  • Manager training sessions
  • Template & system deployment
  • System rollout & setup
  • User support & coaching
Handoff & Sustainability
Week 8+
Ongoing Success:
  • HR operations manual delivery
  • Process refresh schedule
  • Ongoing system access
  • Quarterly check-in cadence
Diagnostic
Build
Review
Implementation
Handoff

What Changes After Foundation First

Day 1 is Organized

Every new hire follows the same onboarding checklist. Managers know what to do. IT setup is predictable. New people feel welcome and clear.

Everyone Knows Their Role

Your org chart is current. Reporting lines are clear. Career paths exist. Promotion is no longer a surprise announcement.

Performance Happens on Schedule

Performance reviews happen annually. The 90-day check-in happens with every new hire. Managers have a framework. Conversations are structured.

Departures are Professional

When someone leaves, the offboarding process is documented. Exit interviews are conducted. Knowledge is captured. Access is revoked immediately.

Is This the Right Program for You?

This Is For You If:

  • You have no formal onboarding process
  • You are growing fast (10-40 employees)
  • Managers onboard people differently
  • You have no org chart or it is outdated
  • Performance reviews are sporadic or not happening
  • New hire turnover is higher than desired

This Is Not For You If:

  • You have an established HRIS or talent system
  • You have fewer than 5 employees
  • You are a solo practice
  • Your primary need is compliance documentation
  • You need turnover or retention solutions

How Foundation First Works

01

Diagnostic

We interview leadership and review your current onboarding, org structure, and performance management.

02

Match

We customize all 12 documents to your organization size, sector, and culture.

03

Build

We create checklists, forms, templates, and the org chart framework.

04

Train & Launch

Your HR and management team learn the new systems. We pilot onboarding with your next hire.

Before starting Foundation First, try our Practice Checkup tool to see where your HR foundation stands today.

Foundation First organizations benefit from access to our Leadership Playbook training for emerging supervisors and managers.

"We went from onboarding chaos to structured process. New staff tell us they felt welcomed and clear from day one. That has made a real difference in retention."

Susan Martinez, Executive Director

Ready to Build Your Foundation?

Investment begins at $3,249. Custom scoping based on organization size and complexity.

Next open engagement start date: June 3, 2026.
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