The HHS Resource Library
State-by-State HR Compliance Checklist
North Carolina, South Carolina, and Georgia requirements for behavioral health and human services organizations. Know exactly what you owe before the audit finds it — posters, policies, pay transparency, classification, and documentation triggers in one place.
State of the HHS Workforce 2026
TWF's annual analysis of workforce trends across behavioral health and human services — covering turnover benchmarks, compensation shifts, compliance pressure points, and the operational patterns that separate stable organizations from struggling ones.
CARF Readiness Checklist for Behavioral Health
The 47-point checklist TWF uses during Compliance Confidence engagements. Covers documentation, training records, incident reporting, and quality assurance.
Download Guide →The True Cost of Clinician Turnover
A breakdown of direct and indirect costs when HHS organizations lose clinical staff. Includes the formula TWF uses to calculate organization-specific turnover cost.
Download Guide →Employee Handbook Template for HHS Organizations
Sector-specific handbook template covering HIPAA, Medicaid compliance, clinical supervision requirements, and behavioral health workplace policies.
Download Template →From Clinician to Supervisor: The Transition Playbook
The most common failure point in HHS organizations is promoting top clinicians into management roles without leadership training. This guide covers the first 90 days.
Download Guide →Clinical Hiring Scorecard
Structured interview scorecard designed for behavioral health clinical roles. Evaluates licensure fit, supervision readiness, cultural alignment, and Medicaid billing literacy.
Download Template →Worker Classification Audit Worksheet
Self-assessment tool for evaluating 1099 vs. W-2 classification across clinical, administrative, and contract roles in HHS organizations.
Download Template →Exit Interview Protocol for Clinical Staff
A structured exit interview framework that captures real turnover drivers in behavioral health settings. Includes 22 sector-specific questions and a pattern analysis worksheet.
Download Checklist →HIPAA Training Requirements by Role
Role-by-role breakdown of HIPAA training obligations for behavioral health organizations. Covers clinical, administrative, billing, and contractor classifications.
Download Guide →Performance Review Framework for HHS
A behavioral-health-specific performance evaluation template aligned to clinical competencies, documentation standards, and client outcome metrics.
Download Template →New Hire Onboarding Checklist: Behavioral Health Edition
30/60/90-day onboarding roadmap for behavioral health hires. Covers credentialing verification, supervision assignments, EHR training milestones, and cultural integration.
Download Checklist →Compensation Benchmarking for HHS Roles
Market-rate reference guide for behavioral health positions across six metro markets. Covers LPCs, LCSWs, BCBAs, RBTs, case managers, and clinical directors.
Download Guide →Medicaid Audit Readiness Checklist
Pre-audit preparation checklist for Medicaid-funded behavioral health programs. Covers billing documentation, service authorization records, and credentialing file requirements.
Download Checklist →Building a Clinical Supervision Program
How to design a supervision structure that meets licensure requirements, reduces burnout, and retains early-career clinicians. Includes supervision agreement templates.
Download Guide →Job Description Templates: 12 Core HHS Roles
Ready-to-post job descriptions for the most common behavioral health roles. Aligned to licensure requirements, Medicaid billing codes, and clinical competency frameworks.
Download Templates →Difficult Conversations in Clinical Settings
A framework for addressing performance issues, boundary violations, and documentation failures with clinical staff. Script templates and de-escalation protocols included.
Download Guide →Meet the Professionals & Organizations Behind the Numbers
The Candidate Spotlight series showcases individual talent we've matched with HHS organizations across our network.
Learn from Organizations Like Yours
Watch our Provider Spotlight series to learn from behavioral health and HHS operators who've redesigned their workforce strategies.
The TWF Workforce Health Assessment
A 15-minute self-assessment that scores your organization across eight workforce dimensions. Identify your biggest gaps before spending a dollar on consulting. Or try our interactive Practice Checkup tool for a quick diagnostic of your current HR practices against HHS best standards.
Webinars & Events
Check our events calendar for free webinars, workshops, and live learning opportunities for HHS HR leaders.
The HR Renaissance
Transforming Mental Health Organizations from the Inside Out
The definitive playbook for behavioral health operators who are done patching workforce problems. Inside: the eight workforce dimensions that predict attrition, the exact infrastructure Fortune-500s use that HHS organizations can deploy, and the compliance architecture that survives any audit.
- ✓ Workforce Health Score framework
- ✓ The 8-dimension diagnostic operators actually use
- ✓ Retention playbook calibrated to clinical burnout patterns
- ✓ Audit-readiness architecture (CARF, JCAHO, State, Payer)
Send me the playbook
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The TWF Weekly Briefing
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If you're seeking a role in behavioral health or HHS, check out our active placements.
Need more than a guide?
These resources scratch the surface. A 20-minute discovery call shows you exactly where your workforce gaps are.