TWF Direct Care Staffing Index · Edition 2026.1

In one Southeast metro a direct care worker needs 87 hours a week to afford a one bedroom.

We measured every metropolitan area across seven states on the two things that decide whether a provider can staff a shift and keep the person who works it: what the job pays against what rent costs, and what the job pays against what the warehouse down the road pays.

90 metros · 627,570 direct care workers · Released 2026-08-09 · CC BY 4.0
What we found

Three numbers that explain the staffing crisis

87

Hours a week to afford rent in Miami

A front-line direct care worker in Miami-Fort Lauderdale-West Palm Beach earns $17.68 an hour. A one bedroom at HUD Fair Market Rent is $1,995 a month. At the federal standard of 30 percent of income, affording it takes 86.8 hours a week. That is more than two full-time jobs.

54.8

Median hours across all 90 metros

Miami is the extreme. The middle is not comfortable either. In the median metro in this footprint a direct care worker needs 54.8 hours a week to afford a one bedroom on their own. A 40 hour week does not reach it anywhere in the top half of this table.

5c

What direct care pays over the wage floor in Dothan

Direct care does not pay less than retail, warehouse and fast food. It pays a rounding error more. Across 90 metros the median premium is $1.74 an hour. In Dothan it is 5 cents, for work that carries background checks, mandated training and responsibility for another person.

By state

Seven states, employment weighted

Wage and rent columns are built from metro data and weighted by direct care employment. Shortage designations, minimum wage and turnover are state level figures and are shown as context, not as metro measures.

StateMetrosDirect care workersHours for rentWage gapCare wage1BR FMRHPSANeed metDSP turnover
FL22208,48072.1$2.00$17.77$1,66723924.9%not surveyed
GA1490,74068.4$1.89$16.68$1,4909245.3%33.6%
VA965,57065.3$1.26$16.56$1,40512822.4%not surveyed
NC15107,41060.1$2.10$17.53$1,37421812.5%23.9%
SC852,29059.4$1.29$16.17$1,2538630.7%39.4%
TN1061,98055.9$1.92$17.16$1,2549713.2%37.7%
AL1241,10050.5$0.87$15.36$1,0126728.4%40.6%
Reading the state table. Percent of need met is HRSA's psychiatrist-only ratio, so a high figure does not mean good access to counsellors or clinical social workers. DSP turnover comes from the National Core Indicators IDD survey; Virginia and Florida do not participate, so they are shown as not surveyed rather than as zero.
Seven states, ninety metros

The Southeast, colored by how hard it is to afford to do this work

Each state is shaded by the median hours a direct care worker must work to afford a one bedroom at fair market rent. Deeper means harder. Select a state to zoom in and drop a pin on every metro we measure.

Click a state, or tab to it and use the arrow keys
Alabama: 46.5 hoursFlorida: 59.6 hoursGeorgia: 56.0 hoursNorth Carolina: 55.6 hoursTennessee: 48.9 hoursVirginia: 50.9 hoursSouth Carolina: 57.5 hoursAL46.5 hrsFL59.6 hrsGA56.0 hrsNC55.6 hrsTN48.9 hrsVA50.9 hrsSC57.5 hrs Hilton Head Island-Bluffton-Port Royal: 79.8 hrsVirginia Beach-Chesapeake-Norfolk: 72.1 hrsNaples-Marco Island: 74.6 hrsRichmond: 68.0 hrsDaphne-Fairhope-Foley: 61.4 hrsGreenville-Anderson-Greer: 59.8 hrsMiami-Fort Lauderdale-West Palm Beach: 86.8 hrsCharlottesville: 70.8 hrsMyrtle Beach-Conway-North Myrtle Beach: 60.9 hrsAuburn-Opelika: 56.0 hrsAtlanta-Sandy Springs-Roswell: 74.9 hrsHuntsville: 54.8 hrsLakeland-Winter Haven: 55.2 hrsAsheville: 71.6 hrsHinesville: 63.6 hrsWinchester: 58.0 hrsBirmingham: 54.8 hrsColumbia: 55.3 hrsHarrisonburg: 50.5 hrsStaunton-Stuarts Draft: 50.9 hrsGreensboro-High Point: 56.1 hrsMemphis: 53.5 hrsMobile: 48.6 hrsCrestview-Fort Walton Beach-Destin: 68.9 hrsRaleigh-Cary: 69.6 hrsCharleston-North Charleston: 70.9 hrsPanama City-Panama City Beach: 66.5 hrsWarner Robins: 59.5 hrsPort St. Lucie: 64.0 hrsTampa-St. Petersburg-Clearwater: 73.0 hrsCape Coral-Fort Myers: 69.6 hrsFayetteville: 52.6 hrsNashville-Davidson--Murfreesboro--Franklin: 67.0 hrsCharlotte-Concord-Gastonia: 65.7 hrsDothan: 42.5 hrsMacon-Bibb County: 57.6 hrsSavannah: 70.4 hrsSpartanburg: 51.2 hrsBlacksburg-Christiansburg-Radford: 47.4 hrsGadsden: 43.5 hrsMontgomery: 44.3 hrsOcala: 54.1 hrsPunta Gorda: 50.7 hrsClarksville: 52.0 hrsJacksonville: 59.1 hrsValdosta: 48.2 hrsWildwood-The Villages: 50.9 hrsBrunswick-St. Simons: 54.0 hrsOrlando-Kissimmee-Sanford: 73.7 hrsTuscaloosa: 49.1 hrsDecatur: 39.9 hrsPinehurst-Southern Pines: 58.1 hrsNorth Port-Bradenton-Sarasota: 69.4 hrsPalm Bay-Melbourne-Titusville: 64.7 hrsAugusta-Richmond County: 54.5 hrsDeltona-Daytona Beach-Ormond Beach: 60.1 hrsWilmington: 68.2 hrsAthens-Clarke County: 58.4 hrsAlbany: 52.3 hrsRoanoke: 49.3 hrsFlorence: 47.1 hrsFlorence-Muscle Shoals: 41.4 hrsBurlington: 55.6 hrsPensacola-Ferry Pass-Brent: 56.4 hrsSebastian-Vero Beach-West Vero Corridor: 52.8 hrsHickory-Lenoir-Morganton: 41.4 hrsSumter: 50.0 hrsDurham-Chapel Hill: 62.0 hrsJackson: 45.7 hrsRocky Mount: 43.1 hrsTallahassee: 55.3 hrsHomosassa Springs: 46.4 hrsGainesville: 58.0 hrsChattanooga: 55.8 hrsGainesville: 54.8 hrsKnoxville: 53.3 hrsKingsport-Bristol: 38.2 hrsLynchburg: 48.5 hrsAnniston-Oxford: 38.9 hrsMorristown: 42.4 hrsWinston-Salem: 48.4 hrsJacksonville: 43.6 hrsCleveland: 43.9 hrsColumbus: 46.5 hrsSebring: 45.9 hrsRome: 42.6 hrsJohnson City: 41.7 hrsDalton: 42.4 hrsGreenville: 40.0 hrsGoldsboro: 39.5 hrs
EasierHarder 46 to 60 median hours a week
Start with one number

In Miami it takes 87 hours a week to rent one bedroom.

A full time week is 40 hours. Every metro in this index answers the same question: how many hours must someone earning the local direct care wage work, by themselves, to afford a one bedroom at HUD fair market rent? Pick any metro in the table below and this bar redraws.

Miami-Fort Lauderdale-West Palm Beach
40 hrs
A standard full time week What has to happen after that
Ninety metros, four bands

Nine metros are severe. Twenty one are fine. The rest are the argument.

The band is not a judgment about a place. It is a statement about what a hiring manager there is actually up against, and therefore about what will and will not work.

9
Severe

A direct care worker needs well past a full time week to afford a one bedroom alone.

29
Strained

The wage clears the local floor, but not by enough to make the job an obvious choice.

31
Manageable

Recruiting is winnable here on things other than pay.

21
Workable

The arithmetic works. If posts sit open here, the cause is process, not price.

Rolled up by state

Median hours a week to afford a one bedroom

Florida is the hardest state in the footprint and it is not close. Alabama is the most affordable, which is a different thing from saying the job pays well there.

Florida
60 hrs · 22 metros
South Carolina
58 hrs · 8 metros
Georgia
56 hrs · 14 metros
North Carolina
56 hrs · 15 metros
Virginia
51 hrs · 9 metros
Tennessee
49 hrs · 10 metros
Alabama
46 hrs · 12 metros

A caution worth stating: a low median here does not mean a state is doing well by its workforce. Alabama is the most affordable state in the index and also carries the smallest median gap over the local retail and warehouse floor, at 93 cents an hour. Cheap rent and a wage nobody will cross the street for are not the same as a healthy market.

The whole dataset, no gate

Find your metro

All 90 metros across seven states. Search it, filter it, sort any column. Clicking a row redraws the week bar at the top of this page. Everything here is also downloadable as CSV and JSON under Creative Commons, with no email required.

RankMetroBand Hours for rentCare wage Gap over floor1BR rent
Why the wage gap is the lever

Two states already ran the experiment, and the results disagree

This index measures the gap between what direct care pays and what the market next door pays. That is only worth measuring if closing it changes anything. Two states in this footprint have published enough to answer that, and the answer is more interesting than yes.

46.7% → 33.6%

Georgia paid more, and it worked until it did not

Georgia’s rate action lifted the modeled direct support wage assumption from $10.63 to $16.70 an hour and set a $14.00 floor. Turnover fell from 46.7 percent in 2020 to 32.1 percent in 2023. Then, in the first full year after implementation, it ticked back up to 33.6 percent. In that same year 35.5 percent of Georgia agencies still turned away referrals over staffing, against a national figure of 26.6 percent.

Georgia DBHDD trend as presented to NASDDDS, November 2025. 2024 figures from National Core Indicators, State of the Workforce in IDD, 2024 Survey Report, December 2025. Read the source →
23.9% and 615,836

North Carolina already has the retention, and still cannot deliver

North Carolina has the second lowest direct support turnover of any state measured, 23.9 percent against a national mean of 37.1. It is close to the ceiling of what retention alone can achieve. In one quarter of 2026 it still failed to deliver 615,836 units of Community Living and Supports because no provider or staff member was available.

National Core Indicators, State of the Workforce in IDD, 2024. NCDHHS, Inclusion Connects Quarterly Report, published July 15, 2026, data through March 31, 2026. Read the source →

Put those two together and you get the finding this index exists to make: closing the wage gap buys retention, and retention alone does not buy capacity. Georgia proved money moves the first number. North Carolina proves that even a near best in class retention rate leaves care undelivered when the post was never filled to begin with. Most workforce funding in this sector is aimed at people leaving. The harder and less funded problem is people never arriving.

Every metro, ranked

All 90 metropolitan areas

Higher score means harder to recruit and hold direct care staff. The score is the mean of two percentile ranks: hours needed to afford a one bedroom, and the inverse of the wage premium over the local floor.

#MetroStateScoreBandHours for rentWage gapCare wageFloor wage1BR FMR
1Hilton Head Island-Bluffton-Port Royal, SCSC98.9Severe79.8$0.15$15.98$15.83$1,657
2Virginia Beach-Chesapeake-Norfolk, VA-NCVA86.0Severe72.1$1.20$16.13$14.93$1,512
3Naples-Marco Island, FLFL82.0Severe74.6$1.50$18.54$17.04$1,797
4Richmond, VAVA80.9Severe68.0$1.16$17.04$15.88$1,507
5Daphne-Fairhope-Foley, ALAL79.8Severe61.4$1.01$15.04$14.03$1,200
6Greenville-Anderson-Greer, SCSC79.8Severe59.8$0.90$15.70$14.80$1,221
7Miami-Fort Lauderdale-West Palm Beach, FLFL79.8Severe86.8$1.65$17.68$16.03$1,995
8Charlottesville, VAVA77.0Severe70.8$1.59$17.40$15.82$1,602
9Myrtle Beach-Conway-North Myrtle Beach, SCSC77.0Severe60.9$1.15$15.53$14.38$1,229
10Auburn-Opelika, ALAL74.7Strained56.0$0.87$14.79$13.92$1,077
11Atlanta-Sandy Springs-Roswell, GAGA71.9Strained74.9$1.80$17.06$15.26$1,660
12Huntsville, ALAL71.9Strained54.8$0.62$15.94$15.32$1,136
13Lakeland-Winter Haven, FLFL70.8Strained55.2$0.96$17.14$16.19$1,230
14Asheville, NCNC68.0Strained71.6$1.88$17.98$16.10$1,674
15Hinesville, GAGA68.0Strained63.6$1.62$15.52$13.90$1,283
16Winchester, VA-WVVA68.0Strained58.0$1.38$16.66$15.28$1,255
17Birmingham, ALAL67.4Strained54.8$1.07$16.21$15.13$1,155
18Columbia, SCSC65.2Strained55.3$1.32$16.19$14.88$1,164
19Harrisonburg, VAVA65.2Strained50.5$0.28$16.11$15.82$1,057
20Staunton-Stuarts Draft, VAVA64.6Strained50.9$0.67$16.55$15.87$1,095
21Greensboro-High Point, NCNC64.0Strained56.1$1.44$16.64$15.20$1,213
22Memphis, TN-MS-ARTN63.5Strained53.5$1.15$16.59$15.44$1,154
23Mobile, ALAL63.5Strained48.6$0.23$14.55$14.32$919
24Crestview-Fort Walton Beach-Destin, FLFL62.9Strained68.9$1.97$17.65$15.68$1,581
25Raleigh-Cary, NCNC61.8Strained69.6$2.01$17.65$15.63$1,596
26Charleston-North Charleston, SCSC60.7Strained70.9$2.08$17.68$15.60$1,630
27Panama City-Panama City Beach, FLFL60.7Strained66.5$1.97$17.13$15.16$1,480
28Warner Robins, GAGA60.1Strained59.5$1.73$15.79$14.06$1,221
29Port St. Lucie, FLFL59.6Strained64.0$1.89$17.63$15.74$1,467
30Tampa-St. Petersburg-Clearwater, FLFL59.6Strained73.0$2.16$17.87$15.71$1,696
31Cape Coral-Fort Myers, FLFL59.0Strained69.6$2.07$18.10$16.03$1,638
32Fayetteville, NCNC58.4Strained52.6$1.33$16.28$14.95$1,113
33Nashville-Davidson--Murfreesboro--Franklin, TNTN58.4Strained67.0$2.02$18.11$16.08$1,578
34Charlotte-Concord-Gastonia, NC-SCNC55.6Strained65.7$2.06$17.99$15.93$1,538
35Dothan, ALAL55.6Strained42.5$0.05$13.80$13.75$762
36Macon-Bibb County, GAGA55.6Strained57.6$1.74$15.46$13.72$1,158
37Savannah, GAGA55.1Strained70.4$2.21$16.74$14.53$1,533
38Spartanburg, SCSC55.1Strained51.2$1.40$16.29$14.88$1,083
39Blacksburg-Christiansburg-Radford, VAVA54.5Manageable47.4$1.12$16.13$15.01$993
40Gadsden, ALAL53.4Manageable43.5$0.79$14.01$13.22$792
41Montgomery, ALAL52.8Manageable44.3$0.99$15.11$14.12$870
42Ocala, FLFL52.8Manageable54.1$1.66$16.66$15.00$1,172
43Punta Gorda, FLFL52.8Manageable50.7$1.41$17.71$16.31$1,167
44Clarksville, TN-KYTN51.7Manageable52.0$1.59$16.19$14.60$1,094
45Jacksonville, FLFL51.7Manageable59.1$2.02$17.98$15.96$1,382
46Valdosta, GAGA51.7Manageable48.2$1.23$14.69$13.47$921
47Wildwood-The Villages, FLFL51.7Manageable50.9$1.50$17.23$15.73$1,139
48Brunswick-St. Simons, GAGA51.1Manageable54.0$1.69$15.75$14.07$1,105
49Orlando-Kissimmee-Sanford, FLFL50.6Manageable73.7$2.67$18.07$15.41$1,731
50Tuscaloosa, ALAL50.0Manageable49.1$1.43$15.23$13.80$972
51Decatur, ALAL49.4Manageable39.9$0.59$14.96$14.37$776
52Pinehurst-Southern Pines, NCNC49.4Manageable58.1$2.05$16.42$14.37$1,239
53North Port-Bradenton-Sarasota, FLFL48.9Manageable69.4$2.34$18.70$16.36$1,686
54Palm Bay-Melbourne-Titusville, FLFL48.9Manageable64.7$2.22$17.57$15.34$1,478
55Augusta-Richmond County, GA-SCGA48.3Manageable54.5$1.75$15.72$13.97$1,114
56Deltona-Daytona Beach-Ormond Beach, FLFL48.3Manageable60.1$2.14$17.73$15.59$1,385
57Wilmington, NCNC48.3Manageable68.2$2.32$17.07$14.75$1,513
58Athens-Clarke County, GAGA47.8Manageable58.4$2.09$15.59$13.50$1,183
59Albany, GAGA47.2Manageable52.3$1.72$14.80$13.08$1,006
60Roanoke, VAVA46.6Manageable49.3$1.60$16.44$14.84$1,053
61Florence, SCSC44.4Manageable47.1$1.57$15.58$14.01$953
62Florence-Muscle Shoals, ALAL44.4Manageable41.4$1.14$14.39$13.25$775
63Burlington, NCNC41.6Manageable55.6$2.11$17.01$14.90$1,230
64Pensacola-Ferry Pass-Brent, FLFL41.6Manageable56.4$2.20$17.15$14.95$1,257
65Sebastian-Vero Beach-West Vero Corridor, FLFL40.4Manageable52.8$2.00$17.80$15.81$1,222
66Hickory-Lenoir-Morganton, NCNC39.9Manageable41.4$1.36$16.86$15.50$908
67Sumter, SCSC39.9Manageable50.0$1.76$14.96$13.20$972
68Durham-Chapel Hill, NCNC38.2Manageable62.0$3.32$18.70$15.38$1,507
69Jackson, TNTN36.5Manageable45.7$1.72$16.15$14.44$960
70Rocky Mount, NCNC34.8Workable43.1$1.69$16.38$14.69$918
71Tallahassee, FLFL34.8Workable55.3$2.27$16.76$14.48$1,204
72Homosassa Springs, FLFL33.7Workable46.4$1.80$16.39$14.60$988
73Gainesville, GAGA32.0Workable58.0$3.72$18.31$14.59$1,381
74Chattanooga, TN-GATN30.9Workable55.8$2.81$17.42$14.61$1,263
75Gainesville, FLFL29.8Workable54.8$2.46$17.49$15.04$1,246
76Knoxville, TNTN29.2Workable53.3$2.28$17.10$14.82$1,184
77Kingsport-Bristol, TN-VATN28.7Workable38.2$1.67$16.46$14.79$818
78Lynchburg, VAVA28.1Workable48.5$2.10$16.40$14.30$1,033
79Anniston-Oxford, ALAL26.4Workable38.9$1.73$14.97$13.23$757
80Morristown, TNTN25.3Workable42.4$1.97$16.10$14.13$887
81Winston-Salem, NCNC22.5Workable48.4$2.24$17.21$14.97$1,082
82Jacksonville, NCNC20.2Workable43.6$2.16$16.50$14.34$935
83Cleveland, TNTN18.0Workable43.9$2.23$16.47$14.24$940
84Columbus, GA-ALGA15.7Workable46.5$2.58$15.52$12.94$939
85Sebring, FLFL15.7Workable45.9$2.41$16.85$14.44$1,006
86Rome, GAGA14.6Workable42.6$2.25$16.67$14.42$923
87Johnson City, TNTN7.9Workable41.7$2.66$16.48$13.82$893
88Dalton, GAGA6.2Workable42.4$2.85$16.32$13.47$899
89Greenville, NCNC6.2Workable40.0$2.66$17.22$14.56$896
90Goldsboro, NCNC1.7Workable39.5$3.72$18.48$14.77$948
Method

How this is built, and what it cannot tell you

Direct care is an employment weighted basket of home health and personal care aides, social and human service assistants, nursing assistants and psychiatric technicians. The wage floor is an employment weighted basket of retail salespersons, stockers and order fillers, and fast food and counter workers. Wages are median hourly from the BLS May 2025 metropolitan file. Rents are HUD Final Fair Market Rents for FY2026. Hours for rent applies the federal 30 percent of income affordability standard.

Limitations, stated plainly.
  • The wage and rent layers are metro resolution. Shortage designations, minimum wage and turnover are state level and labeled as such.
  • HRSA percent of need met counts psychiatrists only.
  • HRSA population and practitioner counts can double count because designation types overlap. Do not sum states.
  • National Core Indicators does not survey Virginia or Florida, so those turnover cells are null.
  • HUD publishes no metro-wide Fair Market Rent for two CBSAs here. Miami uses the Miami-Miami Beach-Kendall HUD area and Hilton Head uses the Beaufort County HUD area. Both are named in the data file.
  • BLS suppresses some occupation and metro combinations, so basket composition can vary between metros.
  • Wages are May 2025 and rents are FY2026. The two do not share a reference period.
Use it, cite it. Published under Creative Commons Attribution 4.0. Cite as: The Wilkinson Firm, TWF Direct Care Staffing Index, version 2026.1, 2026-08-09. https://hr.thewilkinsonfirm.com/direct-care-index