The only HR firm built exclusively for HHS organizations - serving providers across Duval, Union, Cabarrus, Gaston, and the broader Jacksonville Metro region. We find the gaps. We build the systems. We stay until they run.
The Wilkinson Firm is an HR consulting firm built exclusively for behavioral health, IDD, and community health organizations in Jacksonville, Florida. We design HR infrastructure, compliance systems, retention frameworks, and direct-hire placement specifically for HHS providers regulated by the Florida Department of Health and Human Services (AHCA), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS). We work with Jacksonville-area providers navigating SMMC plan transitions, CABHA designation, and the NC-specific clinical supervision requirements that out-of-state firms routinely miss.
Most HR firms work generalist. We work HHS-only. Every system, policy, and placement is designed for behavioral health, IDD, and community health operating reality - not retrofitted from a SaaS or manufacturing playbook.
Florida Department of Health and Human Services (AHCA), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS) rules, SMMC plans, Managing Entity contracting, and Critical Access Behavioral Health Agency (CABHA) standards, and federal HIPAA / OSHA layered together. We know where the audit risk actually sits in Florida, not where a national firm assumes it sits.
We don't deliver a binder and disappear. Every TWF Signature Program™ includes implementation, training, and follow-through until the system is operating without us. PlacementCare™ includes an 18-month placement guarantee.
Your audit risk is not generic. It is Agency for Health Care Administration (AHCA) licensure and the Care Provider Background Screening Clearinghouse, layered with DCF behavioral health regulation, SMMC managed care credentialing, and APD requirements for IDD services, layered with federal labor and privacy law. We build HR systems that satisfy every layer.
Pick the entry point that matches your stage.
Same firm. Same operating standard. Same Jacksonville-quality work, in your market.
Jacksonville HR consulting for behavioral health, IDD, and community health organizations.
Jacksonville's workforce moves on Navy orders. NAS Jacksonville and Naval Station Mayport cycle military families through the labor market, Baptist Health anchors clinical hiring, and one of Florida's fastest-growing metros keeps adding demand a fixed clinical pipeline cannot match. Hover or tap a tile to see how we solve each one.
Foundation First builds onboarding that produces full productivity in weeks, role documentation that survives rotation, and pipelines that treat each PCS cycle as intake, not just loss.
Foundation First →Talent Magnet builds feeder relationships, an employer brand, and transitioning-military pathways that reach candidates before the open market does.
Talent Magnet →Compliance Confidence installs the screening calendar and audit-ready files that keep one missed rescreen from becoming a finding.
Compliance Confidence →Hiring in Jacksonville is a numbers game most agencies play blind. This metro employs 2,030 licensed behavioral health counselors and 5,740 direct support workers. Counselor pay runs $65,330, $5,542 above the Southeast metro average. We recruit and advise against these numbers, not against guesswork.
The Southeast HHS Workforce Brief
Wage shifts, talent pool moves, and regulatory changes for Jacksonville operators. Monthly. 90 seconds. Board-ready.
Covering 24 Southeast metros. Unsubscribe anytime.
Source: U.S. Bureau of Labor Statistics, OES May 2025. Retrieved 2026-07-25. Refreshed with each BLS release.
Twenty minutes. No pitch. We map your top three workforce risks and tell you what to do about them. If we're a fit, we'll talk engagement. If we're not, you'll leave with a clearer picture either way.
Prefer a single question first? Try the Rapid Consult ($250) · Or take the free Workforce Assessment