THE WILKINSON FIRM | Hospitality Staffing | HR Consulting
Orlando, FL · HHS HR Consulting

HR Consulting Built for Behavioral Health, IDD, and Community Health Providers in Orlando

The only HR firm built exclusively for HHS organizations - serving providers across Orange, Union, Cabarrus, Gaston, and the broader Orlando Metro region. We find the gaps. We build the systems. We stay until they run.

150+ HHS organizations served 12 states active HIPAA · CARF Certified 18-month placement guarantee
Orlando-area HHS focus.
Behavioral health · IDD · Community health
Same time zone, same audit reality, same workforce pressures
What we do for Orlando HHS providers

HR systems built for the regulators who actually audit you.

The Wilkinson Firm is an HR consulting firm built exclusively for behavioral health, IDD, and community health organizations in Orlando, Florida. We design HR infrastructure, compliance systems, retention frameworks, and direct-hire placement specifically for HHS providers regulated by the Florida Department of Health and Human Services (AHCA), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS). We work with Orlando-area providers navigating SMMC plan transitions, CABHA designation, and the NC-specific clinical supervision requirements that out-of-state firms routinely miss.

Why Orlando HHS providers work with TWF

Built for HHS, not adapted to it

Most HR firms work generalist. We work HHS-only. Every system, policy, and placement is designed for behavioral health, IDD, and community health operating reality - not retrofitted from a SaaS or manufacturing playbook.

NC-specific compliance

Florida Department of Health and Human Services (AHCA), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS) rules, SMMC plans, Managing Entity contracting, and Critical Access Behavioral Health Agency (CABHA) standards, and federal HIPAA / OSHA layered together. We know where the audit risk actually sits in Florida, not where a national firm assumes it sits.

We stay until the system runs

We don't deliver a binder and disappear. Every TWF Signature Program includes implementation, training, and follow-through until the system is operating without us. PlacementCare includes an 18-month placement guarantee.

The Florida regulatory stack - covered.

Your audit risk is not generic. It is Agency for Health Care Administration (AHCA) licensure and the Care Provider Background Screening Clearinghouse, layered with DCF behavioral health regulation, SMMC managed care credentialing, and APD requirements for IDD services, layered with federal labor and privacy law. We build HR systems that satisfy every layer.

  • AHCA licensure standards and Level 2 background screening through the Clearinghouse, with rescreening discipline
  • DCF substance use licensing under Chapter 397 and Baker Act receiving facility staffing requirements
  • SMMC managed care plan credentialing and Managing Entity contract obligations
  • APD iBudget waiver provider staffing and training requirements
  • HIPAA, OSHA, and Florida wage and hour compliance

How we engage in Orlando

Pick the entry point that matches your stage.

We also serve HHS providers in

Same firm. Same operating standard. Same Orlando-quality work, in your market.

The Orlando pain map

Orlando HR consulting for behavioral health, IDD, and community health organizations.

Orlando is the hardest direct support labor market in the Southeast, because the theme park economy sets the wage floor for exactly the workers IDD and behavioral health providers need. AdventHealth and Nemours anchor clinical care while the metro grows relentlessly. Hover or tap a tile to see how we solve each one.

The Orlando talent market TWF Market Intelligence

This market, measured.

Hiring in Orlando is a numbers game most agencies play blind. This metro employs 3,270 licensed behavioral health counselors and 8,260 direct support workers. Counselor pay runs $61,410, $1,622 above the Southeast metro average. We recruit and advise against these numbers, not against guesswork.

The Southeast HHS Workforce Brief

Wage shifts, talent pool moves, and regulatory changes for Orlando operators. Monthly. 90 seconds. Board-ready.

Covering 24 Southeast metros. Unsubscribe anytime.

Behavioral health counselors3,270 pool   $61,410
Child and family social workers1,460 pool   $56,180
Social and human service assistants2,390 pool   $44,300
Direct support workforce8,260 pool   $34,360
Talent tightness: Competitive Run the Orlando turnover math

Source: U.S. Bureau of Labor Statistics, OES May 2025. Retrieved 2026-07-25. Refreshed with each BLS release.

Ready to find the gaps in your Orlando workforce?

Twenty minutes. No pitch. We map your top three workforce risks and tell you what to do about them. If we're a fit, we'll talk engagement. If we're not, you'll leave with a clearer picture either way.

Prefer a single question first? Try the Rapid Consult ($250) · Or take the free Workforce Assessment