The only HR firm built exclusively for HHS organizations - serving providers across Henrico, Union, Cabarrus, Gaston, and the broader Richmond Metro region. We find the gaps. We build the systems. We stay until they run.
The Wilkinson Firm is an HR consulting firm built exclusively for behavioral health, IDD, and community health organizations in Richmond, Virginia. We design HR infrastructure, compliance systems, retention frameworks, and direct-hire placement specifically for HHS providers regulated by the Virginia Department of Health and Human Services (DBHDS), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS). We work with Richmond-area providers navigating Cardinal Care plan transitions, CABHA designation, and the NC-specific clinical supervision requirements that out-of-state firms routinely miss.
Most HR firms work generalist. We work HHS-only. Every system, policy, and placement is designed for behavioral health, IDD, and community health operating reality - not retrofitted from a SaaS or manufacturing playbook.
Virginia Department of Health and Human Services (DBHDS), Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS) rules, Cardinal Care plans, CSB contracting, and Critical Access Behavioral Health Agency (CABHA) standards, and federal HIPAA / OSHA layered together. We know where the audit risk actually sits in Virginia, not where a national firm assumes it sits.
We don't deliver a binder and disappear. Every TWF Signature Program™ includes implementation, training, and follow-through until the system is operating without us. PlacementCare™ includes an 18-month placement guarantee.
Your audit risk is not generic. It is Department of Behavioral Health and Developmental Services (DBHDS) licensing, layered with Cardinal Care managed care credentialing, CSB contracting, and DD waiver provider requirements, layered with federal labor and privacy law. We build HR systems that satisfy every layer.
Pick the entry point that matches your stage.
Same firm. Same operating standard. Same Richmond-quality work, in your market.
Richmond HR consulting for behavioral health, IDD, and community health organizations.
Richmond is Virginia's behavioral health capital: DBHDS headquarters, VCU Health, and a dense CSB network all shape the market. Cardinal Care managed care and DD waiver requirements set the compliance bar, and the state itself is the biggest competitor for your talent. Hover or tap a tile to see how we solve each one.
Retention Reset positions your offer against real Richmond market data and builds the non-wage advantages bureaucracies cannot copy.
Retention Reset →Compliance Confidence builds waiver-aligned personnel files and training records that survive DBHDS licensing reviews.
Compliance Confidence →Talent Magnet builds role architecture, advancement paths, and an employer brand that make your offer the interesting one.
Talent Magnet →Hiring in Richmond is a numbers game most agencies play blind. This metro employs 4,150 licensed behavioral health counselors and 11,570 direct support workers. Counselor pay runs $62,460, $2,672 above the Southeast metro average. We recruit and advise against these numbers, not against guesswork.
The Southeast HHS Workforce Brief
Wage shifts, talent pool moves, and regulatory changes for Richmond operators. Monthly. 90 seconds. Board-ready.
Covering 24 Southeast metros. Unsubscribe anytime.
Source: U.S. Bureau of Labor Statistics, OES May 2025. Retrieved 2026-07-25. Refreshed with each BLS release.
Twenty minutes. No pitch. We map your top three workforce risks and tell you what to do about them. If we're a fit, we'll talk engagement. If we're not, you'll leave with a clearer picture either way.
Prefer a single question first? Try the Rapid Consult ($250) · Or take the free Workforce Assessment